Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Janet Patton

Janet Patton

April 6, 2026

5  out of  5
rating by Janet Patton
"The office was easy to reach for a quote for insurance on a new vehicle ."
We responded:
"Thank you, Janet! I'm happy to know that reaching out for a quote on your new vehicle was a smooth experience. Our office is always here to assist with any insurance needs you may have. Let us know if there's anything else we can do for you!"
Profile photo of Christine Kramer

Christine Kramer

April 1, 2026

5  out of  5
rating by Christine Kramer
"Stacy Jackson and her team are the best!! They are all very professional, respond quickly to my inquiries, and are very personable. They aren't pushy, never trying to sell me more than I need or want. I really enjoy working with them. I feel that they look out for my best interest. Thank you!!"
We responded:
"Christine, thank you so much for your wonderful feedback! I'm happy to know that you appreciate our team's professionalism and responsiveness. It's great to hear that you feel we have your best interest at heart. If you ever need anything else, just let us know. Thanks for choosing us!"
Profile photo of None- Ya

None- Ya

March 31, 2026

5  out of  5
rating by None- Ya
"Stacy and her staff go above and beyond for her State Farm family! Great and friendly atmosphere, affordable coverage , and always there when you need them ! Thank you for all you do ! I highly recommend Stacy and her group to cover you!! 😊 -Meagan"
We responded:
"Thank you so much, Meagan! I'm happy to hear that you appreciate the friendly atmosphere and affordable coverage we strive to provide. Your recommendation means a lot to us. Let us know if there's anything else we can assist you with!"
Profile photo of Julia Maupin

Julia Maupin

March 3, 2026

5  out of  5
rating by Julia Maupin
"Always above and beyond helpful. They took the time to educate me on what and why I would pay XYZ if those where the options I wanted. Greatly appreciate their patience and time."
We responded:
"Julia, thank you for your wonderful feedback! I'm happy to know that our team was able to provide you with the information and support you needed. Your appreciation for our patience and time means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Gary Chapman

Gary Chapman

March 3, 2026

5  out of  5
rating by Gary Chapman
"Helpful review of home insurance and options for adequate coverage."
We responded:
"Thank you, Gary! I'm happy you found the review of home insurance and coverage options helpful. Our office is committed to providing clear and useful information. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Longbeard Amps

Longbeard Amps

February 23, 2026

5  out of  5
rating by Longbeard Amps
"Always responds in a timely manner on whatever we need."
We responded:
"Thank you! I'm happy to know that our prompt responses meet your needs. If there's anything else we can assist you with, just let us know. We’re here to help!"
Profile photo of Kimi Day

Kimi Day

February 16, 2026

5  out of  5
rating by Kimi Day
"Very friendly, professional customer service. Made my transition from another company easy and painless! :)"
We responded:
"Kimi, thank you for your wonderful feedback! I'm so happy to hear that your transition was smooth and easy. Our team is committed to providing friendly and professional service. If you have any questions or need further assistance, feel free to reach out anytime!"
Profile photo of Michael Koch

Michael Koch

February 14, 2026

5  out of  5
rating by Michael Koch
"They made everything so easy. I have been doing Business with them for quite a few years and I know I can trust them!"
We responded:
"Michael, thank you for your wonderful feedback! I'm happy to know that we've made things easy for you over the years. Your trust means a lot to us. If you ever need anything, feel free to reach out!"
Profile photo of steven hess

steven hess

February 10, 2026

5  out of  5
rating by steven hess
"Highly recommend"
We responded:
"Steven, thank you for your recommendation! I'm happy to know you had a positive experience with our office. If you ever need assistance or have questions, feel free to reach out. We’re here to help! 😊"
Profile photo of B C B

B C B

February 4, 2026

5  out of  5
rating by B C B
"Stacy runs a great office with a great staff."
We responded:
"Thank you, B C B! I'm happy you think so highly of our office and team. We always aim to provide excellent service. Let us know if there's anything else we can assist you with!"
Profile photo of lesli bramlett

lesli bramlett

February 2, 2026

5  out of  5
rating by lesli bramlett
"Lisa is very helpful and always gives me the information needed for my policies on my car insurance and home insurance!"
We responded:
"Thank you, Lesli! I'm happy to hear that Lisa has been so helpful with your insurance needs. Our team is dedicated to providing the information you need. Let us know if there's anything else we can assist you with!"
Profile photo of Teresa Love

Teresa Love

January 11, 2026

5  out of  5
rating by Teresa Love
"Always helping with my insurance needs every time I call. Always to the point and they make it exactly how I want it or need it. I've had this insurance over 6 years. I'm very pleased."
We responded:
"Thank you, Teresa! I'm happy to know that our team has been able to assist with your insurance needs over the years. We appreciate your loyalty and are committed to continuing to provide the service you expect. Let us know if there's anything else we can do for you!"
Profile photo of Robin Geralds

Robin Geralds

January 6, 2026

5  out of  5
rating by Robin Geralds
"I was able to add my grandson onto my vehicle insurance quickly and easily. Very friendly and great to work with."
We responded:
"Robin, thank you for sharing your experience! I'm happy to hear that adding your grandson to your insurance was quick and easy. It's wonderful to know our team was friendly and great to work with. If you need anything else, feel free to reach out!"
Profile photo of Carla Johnson

Carla Johnson

December 11, 2025

5  out of  5
rating by Carla Johnson
"I talked to Stacy the day before she was very helpful and then I talked to Lisa the other day I went to pick up my papers. She was very helpful. You have 2 great women working For state farms"
We responded:
"Carla, thank you for your wonderful feedback! I'm happy to hear that we were able to assist you effectively. We’re committed to providing excellent service, and it’s great to know our team is meeting that goal. If you need anything else, feel free to reach out!"
Profile photo of Gina Brunkhorst

Gina Brunkhorst

December 11, 2025

5  out of  5
rating by Gina Brunkhorst
"Staci and Lisa are both so patient and helpful! Thank you for decreasing my premium, but in increasing my coverage!"
We responded:
"Hey Gina! Thank you so much for writing this. It means a lot to hear that you had a good experience working with us, and I’m really glad we could help adjust your rate while improving both your home and car coverage. I appreciate you taking the time to share your experience with us!"
Profile photo of Larry Brimer

Larry Brimer

November 21, 2025

5  out of  5
rating by Larry Brimer
"Lisa is very knowledgeable and always eager to help. Great customer service!"
We responded:
"Thank you, Larry! I'm happy to hear that Lisa provided you with such great service. Our team is dedicated to being helpful and knowledgeable. If you ever need anything else, feel free to reach out!"
Profile photo of Matthew Rey

Matthew Rey

November 19, 2025

5  out of  5
rating by Matthew Rey
"Lisa at State Farm in Waterloo, IL was fantastic to work with. I was referred to her by a family member, and I’m glad I was. She was very responsive, thorough in explaining my options, and genuinely friendly to talk to. The whole process was smooth and stress-free. Highly recommend!"
We responded:
"Thank you, Matthew! I'm happy to hear that Lisa provided you with such a positive experience. It's wonderful to know that the process was smooth and stress-free for you. If you ever need anything else, feel free to reach out!"
Profile photo of Catherine Moreland

Catherine Moreland

November 6, 2025

5  out of  5
rating by Catherine Moreland
"Knowledgeable and easy to work with."
We responded:
"Thank you, Catherine! I'm happy to know that you found our team knowledgeable and easy to work with. We strive to make every interaction smooth and informative. If you have any questions or need further assistance, feel free to reach out anytime!"
Profile photo of j weihl

j weihl

October 18, 2025

5  out of  5
rating by j weihl
"Lisa was excellent, very good customer service, highly recommend you try insurance co.for auto and homes."
We responded:
"Thank you! I'm happy to hear that Lisa provided you with excellent customer service. Your recommendation means a lot to us. If you ever need assistance with your insurance, feel free to reach out. We’re here to help!"
Profile photo of Kent Muskopf

Kent Muskopf

October 9, 2025

5  out of  5
rating by Kent Muskopf
"Lisa , is great to work with. Very up to date on insurance ."
We responded:
"Thank you, Kent! I'm happy to hear that Lisa provided you with such knowledgeable and up-to-date service. We appreciate your feedback and are here if you need anything else!"
Profile photo of Cody Atkins

Cody Atkins

October 9, 2025

5  out of  5
rating by Cody Atkins
"Great to work with!"
We responded:
"Thank you, Cody! I'm happy you had a great experience working with us. If you ever need assistance or have questions, feel free to reach out. We’re here to help!"
Profile photo of Deborah Scharf

Deborah Scharf

October 8, 2025

5  out of  5
rating by Deborah Scharf
"Great in office customer service! Friendly, informative and definitely helpful!"
We responded:
"Thank you, Deborah! I'm happy you found our in-office service friendly and informative. We always aim to be helpful and supportive. Let us know if there's anything else we can assist you with!"
Profile photo of Brian Killingsworth

Brian Killingsworth

October 6, 2025

5  out of  5
rating by Brian Killingsworth
"We were shopping for car insurance and we weren’t having much luck finding insurance cheaper than what we were already paying. We lucked out and Stacy and her team got us cheaper insurance, saving us around $60."
We responded:
"Thank you, Brian! I'm happy to hear that our team was able to help you find a more affordable insurance option. It's great to know we could save you some money. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Steven Pena

Steven Pena

October 4, 2025

5  out of  5
rating by Steven Pena
"Update car insurance, excellent people very helpful, professional and always there to help at a calls notice. Thank you Stacy and staff.."
We responded:
"Steven, thank you for your wonderful feedback! I'm happy to know that you found our team helpful and professional. Our office is always ready to assist you whenever you need us. Let us know if there's anything else we can do for you!"
Profile photo of Trudy Famula

Trudy Famula

October 1, 2025

5  out of  5
rating by Trudy Famula
"Lisa put a lot of Time and Effort into reviewing all of our Insurance Needs!! She helped us Save Money on our Insurance!! Very Grateful to Lisa and would recommend this State Farm Office!!!"
We responded:
"Thank you, Trudy! I'm happy to hear that Lisa was able to assist with your insurance needs and help you save money. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"