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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Christina Renschen

September 2, 2023

3  out of  5 rating by Christina Renschen
"Lisa Russell was a GREAT addition to this office. We were ready to switch agents before she arrived, but since she started, the service has improved immensely! Lisa really seems to take her job seriously. She is timely and thorough in her responses, and has always responded to me directly (not through a staff member). She would get 5 stars on her own!"

Jim S

August 31, 2023

1  out of  5 rating by Jim S
"If you want an agent that's helpful, keep looking. They never answer the phone and provide no help with claims."

Lizzi Atkins

August 7, 2023

5  out of  5 rating by Lizzi Atkins
"Lisa was able to answer my questions quickly and thoroughly, I was able to get what I needed for my policy and had flexible options for payments."

Kathy Kehrer

June 14, 2023

5  out of  5 rating by Kathy Kehrer
"Just want to extend a HUGE THANK YOU to Stacy, Lisa and Staff for all they do to make the insurance experience simple and actually enjoyable! State Farm offers affordable and excellent coverage...but it's all about your Agent and the customer service experience. Such great service and always a quick response when needing help and answers to insurance questions. They make it so easy! I also want to add how I love how Stacy, Lisa, and the entire State Farm Staff are so community-minded, always reaching out and engaging within the back!!! A rarity these days! So appreciate all of you!❤️"

Cole Kaiping

June 7, 2023

5  out of  5 rating by Cole Kaiping
"Lisa made everything super easy and was a huge help! 10/10 recommend this office!"

Ken & Michelle Flora

April 28, 2023

1  out of  5 rating by Ken & Michelle Flora
"I called her office on a Tuesday. The ladies answering the phone were not able to assist and said Stacy would call me back later that day. By Friday I had yet to hear from her office so I called back. I needed a quote for a new vehicle. She had none of the vehicle information that I had already given to the lady that took the message. I was finally able to get the quote later Friday. We purchased the car Friday night and were advised to call back on Monday to add the vehicle. We have been calling everyday this week and apparently only Stacy can help because we live in Missouri now. It is now Friday and I have yet to hear from her and when I called yet again today am told she is out of the office today in meetings. I have since had to call the State Farm service center to get this vehicle added so we have insurance. I will be filing a complaint with State Farm and finding a new agent. We have had State Farm for almost 30 years and we transferred to Stacy when Chet Barker retired. We never once had an issue that Chet or Judy and Mardell were not able to answer same day. We miss Chet. He would be very disappointed knowing the way his customers were being taken care of now after all his years of exceptional service."

Rachel Chapman

April 17, 2023

5  out of  5 rating by Rachel Chapman
"Autos, Home, and Rental property insurance....Lisa is always super helpful and makes the process easy. Thank you ladies for all that you do!!!"

Kevin Muskopf

April 10, 2023

5  out of  5 rating by Kevin Muskopf

Dan P

March 23, 2023

5  out of  5 rating by Dan P
"Outstanding service. Quick to give me my quotes and answer my questions. Highly recommend super friendly."

Mark Redden

February 10, 2023

5  out of  5 rating by Mark Redden
"Stacy and State Farm was great to work with. She gave me several choices and estimates, and was able to come down considerably from what I had been paying. She was always available and answered each and every question I had."

Carter Pogue

February 9, 2023

5  out of  5 rating by Carter Pogue
"Stacy was excellent to work with. Provided timely responses and made the process of switching carriers painless. I would highly recommend her to friends and family."

Deborah Schneider

January 6, 2023

5  out of  5 rating by Deborah Schneider
"Stacy and Lisa are fantastic. They always take care of what we need with our auto and home insurance."

Michael Dittus

January 5, 2023

5  out of  5 rating by Michael Dittus
"Your office staff was very helpful and nice and I'm glad I talk to you guys as my insurance company"

Nicholas MacDonald

October 18, 2022

5  out of  5 rating by Nicholas MacDonald
"Super easy process, called after I tried to get a quote online. I have always had good experiences with State Farm."

Mary Ann S

October 18, 2022

5  out of  5 rating by Mary Ann S
"Kayla was really helpful in getting our insurance updated after my spouse and I got married."

Michael Egmon

September 19, 2022

5  out of  5 rating by Michael Egmon
"Remarkable service from Kayla. She saved me money on my insurance."

Nathaniel Harrison

August 10, 2022

5  out of  5 rating by Nathaniel Harrison
"I switched to State Farm and the process was really easy! I plugged in my last coverage and the quote was quick and so much better for the same coverage I had before! Signing papers was quick to get done and I was covered the first day I got in touch with Ms. Juenger. Thank you so much!"

Kari Doyle

July 5, 2022

5  out of  5 rating by Kari Doyle
"This office is amazing...Stacy and the other girls there are great people. Kayla was very helpful in getting my insurance policies transferred from another agent, and Stacy was very on top of things. I appreciate them very much!! Would recommend Stacy and this office to anyone looking for insurance or for anyone who is unhappy with their current agent/insurance company and looking to switch!!"

Anna Witges

May 25, 2022

5  out of  5 rating by Anna Witges
"The office was super friendly and answered all my questions quickly. Highly recommend!"

Kryste Rieffer

April 6, 2022

5  out of  5 rating by Kryste Rieffer
"Kayla was awesome in helping me switch and save over $60 a month! Thank you again!!!"

Haley Durrer

March 23, 2022

5  out of  5 rating by Haley Durrer
"Megan helped me out this morning with insuring my insuring my new car! She was super friendly and helpful! 10/10 experience:)"

Josh Watters

March 23, 2022

5  out of  5 rating by Josh Watters
"Megan was extremely helpful and fast getting me a quote/policy for a condo I’m purchasing. Huge Thanks Megan!"

Daniel Voelker

March 23, 2022

5  out of  5 rating by Daniel Voelker
"Great service, affordable, and a very responsive team! This office made setting up auto and home insurance easy."

Emily Rose

March 23, 2022

5  out of  5 rating by Emily Rose
"I received a quote for homeowners insurance immediately and a call to follow. Kayla was friendly and efficient transferring my auto insurance and bundling auto and home."

Cary Dion

March 23, 2022

5  out of  5 rating by Cary Dion
"The best in person insurance meeting I’ve ever had. Had I all my questions answered and I ended up insuring everything I had with Stacy Jackson State Farm insurance. Excellent service at a reasonable price. Hip, Hip, Hurray."